Returns and exchanges


You can exchange or return your products within 30 days of delivery. You will be guided through the process with our return form.

Return policy

- You can return the products within 30 days of delivery.
- The product must be in new condition with tags still attached.
- If a package is unclaimed you have to pay a handling fee.
- Return shipping costs are covered by the customer.
- The cost of using our return label is €10.
- To exchange an item, return the item and place a new order.

Unsuccessful delivery

In the event of a failed delivery due to an incorrect address, the package will be returned to our address in Norway. Subsequently, we will unpack your order and process a refund for the package. A handling fee of €10 will be deducted from the refund amount.